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Terms & Conditions

Please review the terms that apply when using our Croatian citizenship assistance services

Last updated

Service Terms Overview

By viewing this website or using our services, you agree to be bound by the following terms and conditions. These apply to anyone connecting from Australia, New Zealand, or any other location.

1. Acceptance of Terms

Your access to the website confirms that you have read and consent to these terms. If you disagree with any section, you should not proceed with using our services.

2. What We Provide

Our platform offers guidance and administrative support regarding Croatian citizenship by descent for residents of Australia & New Zealand. This may cover, but is not limited to:

  • Application procedure guidance
  • Document review and preparation support
  • Translation coordination and apostille assistance
  • Submission support with Croatian authorities or consulates

3. Your Obligations

When engaging our services, you agree to:

  • Provide truthful and up-to-date personal and document information
  • Ensure uploaded files or documents are legally obtained
  • Respond to requests and communications in a timely manner
  • Follow the rules and legal requirements of your country

4. Fees and Payment

Payments are due at the specified time agreed in your service package. All payments are final unless a refund is explicitly confirmed in writing. The pricing of services may change at any time, however, previously paid services will not be affected.

5. Limitation of Liability

We assist with documentation and process guidance but do not influence or guarantee decisions made by Croatian government authorities.

Our services are provided on an "as-is" basis. We are not liable for indirect, incidental, or consequential damages that arise from using our platform or services.

6. Intellectual Property

All information, branding, and proprietary content on this website are owned by CroatianByDescent.org. Reproduction or distribution without written permission is prohibited.

7. Suspension or Termination

We reserve the right to suspend or terminate user access at our discretion, especially in cases of misuse, fraud, or policy violation.

8. Applicable Law

These terms are governed under the legal frameworks and consumer law guidelines applicable to Australia and New Zealand. Disputes shall be resolved within those jurisdictions.

9. Updates to Terms

We may revise or update these terms at any time. Continued use of the website implies acceptance of the latest version.